My Resume
EXPERIENCE
User Services Specialist, Lake Forest College
Oct 2022 – Present
- Provided unparalleled technical support for a diverse range of college technology needs, from office applications to audio/video equipment, catering to both novice and tech-savvy users.
- Showcased strong communication skills by effectively translating complex technical information into easily digestible language.
- Prioritized exceptional customer service, displaying sharp analytical thinking and problem-solving capabilities.
- Demonstrated expertise in handling a variety of Windows and MacOS systems, including tablets, mobile devices, desktops, laptops, and associated peripherals.
Administrative Assistant Intern, U.S. Army Corps of Engineers
May 2021 – Aug 2021
- Played a vital role in gathering, consolidating, and summarizing crucial data for insightful reports and impactful presentations.
- Spearheaded the digitization and archival management of essential reports, ensuring efficient and accessible record-keeping.
President & Digital Editor, Tusitala Literary Magazine
Dec 2020 – Jan 2023
- Orchestrated the seamless execution of the publication schedule, employing strategic leadership to steer regular meetings and oversee operational activities.
- Maintained and updated the magazine's online presence, enhancing accessibility and reader engagement.
- Nurtured a thriving community of writers through the organization of dynamic writing workshops and events.
Electronic Technician, U.S. Coast Guard
Oct 2016 – Jul 2020
- Exhibited technical prowess as a Petty Officer Third Class, diligently resolving complex electronic issues concerning shipboard communication equipment.
- Mentored and guided junior team members, contributing to their professional growth and the overall effectiveness of the unit.
- Managed comprehensive maintenance tasks and meticulous record-keeping, ensuring the seamless functioning of critical communication systems.
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EDUCATION
Bachelors of Arts, Lake Forest College (In Progress) | May 2023
- Maintained an impressive 3.5 GPA, earning a spot on the prestigious Dean's List for academic excellence.
- Actively participated in the esteemed Sigma Tau Delta English Honors Society, fostering a deeper appreciation for literary pursuits.
- Selected as a recipient of the esteemed President's Scholarship, acknowledging outstanding academic merit and leadership potential.
- Recognized for exceptional potential as a nominee for the Student Academic Advisory Committee, actively contributing to the development of the English Department's initiatives.
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SKILLS
- Proficient in Python and Java, with a strong understanding of their application in diverse IT environments.
- Demonstrated adeptness in project management, ensuring the seamless execution of complex technical projects.
- Garnered acclaim for creative writing endeavors, showcasing a unique ability to blend technical expertise with a creative finesse.
- Displayed strong leadership qualities, contributing to the effective functioning of various teams and projects.
- Upheld a strong commitment to delivering exceptional customer service, fostering positive relationships and ensuring client satisfaction.
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ACTIVITIES
- Received the distinguished USCG Commandant's Letter of Commendation for outstanding service, a testament to exemplary dedication and contributions within the Coast Guard.
- Actively supported Bungie Foundation Fundraisers, exemplifying a commitment to humanitarian aid and contributing to global relief efforts during times of crisis and natural disasters.
- Demonstrated a passion for community development through active participation in Habitat for Humanity, contributing to the construction of homes for those in need.
- Distinguished as a published contributor in the renownedTusitala Literary Magazine, showcasing a talent for weaving compelling narratives and captivating poetry.
- Garnered international recognition with the publication of two books of poetry through the esteemed Vanguard Press of London, UK, solidifying a reputation as a skilled and celebrated wordsmith.